Types of Personal Information
Decision Enabler believes in the importance of thoughtfully handling personal information and is committed to privacy practices that are transparent and compliant. This Privacy Policy sets out how Decision Enabler
uses the personal information we collect and receive about you.
- Contact Information: Name, employer, title, email address, physical address, phone number, and similar contact info, usernames.
- Demographic Information: Employment status, occupation, region.
- Usage and Geographic Data: Includes device information, usage data, and analytics.
- Third-party Data: Information from third-party partners and social networking accounts.
- Images, Video, and Recordings: Media collected during events or support calls.
Ways we Use Personal Information
We use the personal information we collect for the purposes described in this Privacy Policy, such as improving our products, delivering targeted information, and providing support services.
- Provide and deliver products or services, including software updates;
- Operate and improve our operations, systems, products, and services;
- Understand you and your preferences to enhance your experience;
- Respond to your comments and questions and provide customer service;
- Provide service and support, such as sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages and providing customer support and troubleshooting;
- Communicate with you and your referrals about promotions, upcoming events, and news about products and services offered by Decision Enabler and our selected partners;
- Link or combine the information about you with other personal information we get from third parties, to help understand your needs and provide you with better and more personalized service;
- Enforce our terms and conditions or protect our business, partners, or users; or
- Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity
Reasons for Using Your Information
When we process your personal information, we will only do so where at least one of the following applies:
- We need to use your personal information to perform our responsibilities under our contract with you and to provide you with tools and services;
- We have a legitimate reason to collect and use your personal information. For example, it is in our legitimate interests to use usage data including your personal information to improve our products and services; to tell you about
changes to this Privacy Policy and other policies; to tell you about new products, services and events or changes to our products, services or websites; for business reasons (for example to develop and expand our business);
and to tell you about offers or promotions we are running;
- You have given consent to use your personal information. You may withdraw consent by "opting out" where we give you the opportunity to do so, or by contacting us using the contact details below.
- If it is necessary for us to use your personal information in order to comply with a legal obligation; or
- You have chosen to make the information public. You should not share any personal information which you wish to keep confidential or private.
Sharing of Personal Information
Decision Enabler works to keep your personal information confidential and secure, and does not sell your personal data. In some circumstances Decision Enabler may share your information with third parties, for example:
- We may share your personal information when we have your permission, including when you choose to share information using Decision Enabler Public or post to our community websites;
- We provide personal information to trusted partners who work on behalf of or with Decision Enabler to provide us with services. For example, we share information with our training and certification partners, our data storage, customer
support and marketing vendors and software providers. These companies may use your personal information to perform services and to help Decision Enabler communicate with you about offers from Decision Enabler and our marketing
partners. Decision Enabler maintains contracts with these companies restricting their access, use and disclosure of personal information in compliance with this Privacy Policy and any legal obligations;
- If you connect to your third--party accounts through our products, we will use that information to authenticate you, enumerate the data sources available to you, download any data you request us to, and download and refresh authentication
tokens or persist authentication information such as usernames and passwords as necessary to continue to connect to these data;
- We may share your personal information with our current or future affiliates, which may include parent and subsidiary companies, joint ventures, or other companies under common control, in which case we will require our affiliates
to honor this Privacy Policy;
- We will disclose your personal information to comply with legal requirements, for example, in response to a court order or a subpoena. We also may disclose your personal information in response to a law enforcement agency's request,
or where we believe it is necessary to investigate, verify, prevent, enforce compliance with, or take action regarding illegal or suspected illegal activities; suspected fraud; situations involving potential threats to the
physical safety of any person; protection of the rights and property of Decision Enabler, our agents, customers, or others; violations or suspected violations of our agreements and policies; or as otherwise required or permitted
by law or consistent with legal requirements;
- We transfer or disclose your personal information for corporate reasons. For example, to third parties in connection with or during negotiation of any merger, financing, acquisition, bankruptcy or similar transactions. We may also
share personal information with our auditors, attorneys or other advisors in the connection with corporate functions; and
- Finally, we also share aggregated, anonymized or statistical information about you, including demographics data, with others for a variety of purposes, for example, for improving products and services for Decision Enabler and others.
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We may facilitate third--party services or ways to share data through third parties, including social media platforms, websites, applications, and services through “plug-ins,” widgets, buttons, and other third--party features on and connected with our websites,
communications or products. Third parties whose services you use in connection with Decision Enabler, such as our training and certification partners, or third parties whose websites we link to, may have information practices
that are different from ours. This Privacy Policy does not apply to the activities of third parties when they are collecting or using data for their own purpose or on behalf of others. We are not responsible for the activities
of these third parties. We encourage you to review their privacy policies to understand how they use your information.
Storage and Security of Your Personal Information
We have reasonable and appropriate physical, electronic, and managerial procedures in place to help safeguard your personal information. However, you should know that no company, including Decision Enabler, can fully eliminate security
risks associated with personal information. To help protect yourself, use a strong password, do not use the same passwords to access your Decision Enabler accounts that you use with other accounts or services, and protect your
usernames and passwords to help prevent others from accessing your accounts and services.
We offer you the ability to post information and exchange ideas through our websites and other services such as Decision Enabler Public. Because your posts and information shared through Decision Enabler Public are public and can be seen by others, we
caution all users to consider what they post and not to disclose any personal information. Decision Enabler will not be responsible in the event that you disclose personal information in your posts, through our public services
or during any other communication with other website users.
Information collected by Decision Enabler or on our behalf may be stored on your computers, on your mobile devices, or on our servers, and may be transferred to, accessed from, or stored and processed in, the United States. We will protect all personal
information we obtain in accordance with this Privacy Policy and take reasonable steps to ensure that it is treated lawfully.
In certain circumstances we may retain your personal information after you have closed your account or are no longer actively engaged with Decision Enabler. For example:
- We may retain your personal information after you have closed your account so that we can send you information about products, services and publications we think you may be interested in. You can "unsubscribe" to receiving such
messages or tell us you are no longer interested;
- We may retain your personal information in order to protect our legal rights, or those of third parties, or to comply with the law; and
- We may retain personal information about how you have used our products and services in order to improve and develop our business.
- If you purchase products or services from us, we may retain your personal information for as long as we need to in order to provide you with customer service, or for compliance purposes, for example, in order to comply with our
record keeping requirements.
- Decision Enabler may also use and share aggregated, non-personally identifiable data for research, external training and marketing purposes.
Controlling your Personal Information
Our marketing emails permit you to "opt-out" of receiving further marketing emails. You may contact us at support@Decision-Enabler.com at any time to let us know that you no longer wish to receive further marketing emails. If you opt-out,
we may still send you transactional emails. Transactional emails include emails about your accounts and our business dealings with you, such as renewals and updates, and, as allowed by applicable law, requests for your participation
in surveys.
When you use our websites, you can usually choose to set your browser to remove cookies and to reject cookies from our servers. If you choose to remove or reject cookies, this could affect certain features or services of our websites. For information
about how to remove or manage cookies please read our cookie policy.
You may have the right, depending on which country you reside in, to ask us to provide a copy of the personal information we hold about you (provided that we may ask you for proof of your identity). You may also have the right to ask us to correct any
inaccuracies in your personal information or to ask us to delete it. We will consider these requests regardless of where you live.
How to contact us
If you have any questions about how we use your personal information, or if you have any other privacy-related questions, please contact us using contact form, leave your contact information and one of the associates will reach out to you.
Updates
From time to time, we will update this Privacy Policy. In the event there are material changes to our information practices, we will note those changes on Decision Enabler’s Privacy Policy webpage (www.DecisionEnabler.com/privacy)
and in some cases send a notification of changes via email.